We guarantee that your Credit Card transactions are safe and secure so you don't need to be concerned. We also guarantee the safety of any information you provide us. Your safety and security are important to us.

What will you do with my personal information?

We are very concerned about how other web sites use personal information (name, e-mail address, preferences, etc.). The owner of Chicago Balloon Bouquet is committed to your privacy and we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else without your express permission.

We only use your e-mail address and any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and newsletter members. You can rest assured that your information is safe with us. We look forward to serving you.

Official Privacy Policy Statement:

This is the web site of www.chicagoballoonbouquet.com.

351 N York Bld A
Elmhurst, Illinois 60126

Email: info@chicagoballoonbouquet.com
Phone: 630-948-3100

For each visitor to our Web page, our Web server does not collect information regarding your domain or e-mail address. We do not collect information on consumers who browse our Web page.

Cookies: We use cookies to store visitors' preferences, record session information, such as items that our customers add to their shopping cart. If you supply us with your postal address or telephone numbers online during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed online.

Security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, or contact the Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at FTC Complaint Assistant.

Is it really safe for me to use my credit card?

Yes it is. Shopping at www.chicagoballoonbouquet.com is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order.

What makes it so safe?

Technology is secure and stable: The software we use in the order compartment of our system (SSL) is the standard for this industry. The software takes the data that you provide and encrypts it in a special coding system that can only be interpreted by our system in our office. This system is actually safer than giving it out over the telephone or sending a fax.

All the big guys are using the same software: Companies like Amazon.com, AT&T, Dell Computers, etc. use the same software. They have millions of customers who safely shop without experiencing credit card fraud. Since we started, we have had thousands of customers order without any credit card fraud at all.

Still rather not use your card on the internet? That's fine. You are welcome to print your order and fax it to us with your payment information. Or mail it to us at:

Chicago Balloon Bouquet
351 N York Bld A
Elmhurst, Illinois 60126

Remember to include your credit card information, check, or money order in the envelope. You may also call in your order to 630-948-3100.

Credit Card Guarantee

Based on the Fair Credit Billing Act passed by the U.S. Congress, your bank is not allowed to hold you liable for more than $50.00 of fraudulent charges. If your bank decides to hold you liable for that $50.00, www.chicagoballoonbouquet.com will reimburse you up to the full $50.00, as long as the unauthorized use was not your fault and happened while shopping through our SSL secure server.

If such a loss occurs, you must notify your credit card company immediately, following their reporting procedures.

Refunds and Returns Policy

No refunds will be given once a reservation is completed and paid for.